PACT, Inc. Dealer Ordering Policies
At PACT, Inc., we’ve established the following policies to ensure a fair and efficient ordering process for our dealers. Please review these guidelines carefully to maintain a smooth partnership.
Payment and Shipping Details:
- Credit Card Payments via Website: Shipping rates will be adjusted to the correct amount before your card is charged. We only capture funds when your order ships, not at the time of placement.
- Using Your Shipping Account: If you’d prefer shipping costs billed to your UPS or FedEx account, please provide your account number when placing your order.
- Prepayment Requirement: All sales must be prepaid before shipping. We accept checks and electronic funds transfers (e.g., ACH, EFT, wire, or bank transfers) with no fees. For credit card payments, a 4% surcharge applies to orders over $2,000. Splitting orders into multiple transactions under $2,000 within 30 days to avoid this fee is not permitted.
Pricing and Sales Requirements:
- MAP Compliance: You must adhere to the Minimum Advertised Price (MAP) outlined in our Dealer Pricing for all products. Violations may lead to order suspension.
- Seller Account Disclosure: You must disclose all seller accounts you operate under on Amazon, eBay, Walmart, or other marketplaces when applying or updating your dealer status.
- No Drop-Shipping or Fulfillment Centers: We do not ship directly to fulfillment centers or offer drop-shipping services. All orders must ship to your business address.
- No Reselling to Other Dealers: You may not sell PACT, Inc. products to other dealers, resellers, or distributors. All such entities must purchase directly from us.
Consequences of Violations:
Any breach of these policies—such as MAP violations, undisclosed marketplace accounts, or reselling to other dealers—may result in temporary or permanent suspension of your ordering privileges.
Important Marketplace Restriction:
We are currently not accepting orders intended for resale on Amazon, eBay, Walmart, or other third-party marketplaces. Violation of this rule will result in permanent suspension of your dealer account.
If you have questions about these policies or need clarification, please reach out to us. We value our dealer relationships and are here to support your success with PACT, Inc.